Welcome to SBAR Practice Coach. These Terms of Service (“Terms”) are a contract between you and SBAR Practice Coach (“we”, “us”) governing your use of sbarpractice.com and the SBAR Practice Coach application (together, the “Service”). By creating an account or using the Service you agree to these Terms.
1. Who can use the Service
You must be at least 18 years old and capable of forming a binding contract to use the Service. The Service is intended for nursing students, nursing educators, and other adult learners practicing clinical communication.
2. Accounts
- You sign in with a magic link sent to your email. Keep access to that inbox secure — anyone who can read your email can sign in as you.
- You are responsible for activity under your account. Notify us at sbarpractice@gmail.com if you believe your account has been accessed without permission.
- One account per person. Sharing accounts or credentials is not permitted.
3. Educational use only — not medical advice
The Service is a training tool. Scenarios are fictional and AI-generated. Rubric scores, focus-area notes, and safety flags are educational feedback only. Nothing in the Service is medical advice, clinical guidance, or a substitute for professional judgment. Do not rely on the Service to make decisions about a real patient. Do not paste real patient information, PHI, or any data that could identify a real person into practice responses.
4. Subscriptions and billing
- A free tier is available with limited scenarios and history. Paid plans unlock all specialties, difficulties, model-answer reveals, and full history.
- Paid plans are billed monthly in advance through Stripe at the price shown on the checkout page ($9/month at the time these Terms were last updated). Prices are in U.S. dollars and exclusive of any applicable taxes.
- Your subscription renews automatically until you cancel. You can cancel at any time from the Billing page; cancellation takes effect at the end of the current billing period.
- Refunds are governed by our Refund Policy.
- We may change prices with at least 30 days' notice by email or in-app notice. Continued use after the change takes effect constitutes acceptance of the new price.
5. Acceptable use
You agree not to:
- Submit real patient information, PHI, or content that would identify a real person
- Reverse engineer the Service, scrape it at scale, or attempt to disrupt or overload it
- Use the Service to generate content that is unlawful, harassing, hateful, or infringing
- Resell, sublicense, or provide the Service to third parties, other than an instructor using cohort features with their own class
- Share your account with another person
6. Your content
You retain ownership of the SBAR responses you submit. You grant us a limited, worldwide, royalty-free license to process, store, transmit, and display that content solely to operate and improve the Service for you and, where applicable, for the instructor of a cohort you have joined.
7. Our content
The Service, including its scenarios, rubrics, code, design, and branding, is owned by SBAR Practice Coach or its licensors and is protected by intellectual property law. We grant you a personal, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
8. Instructor cohorts
If you join an instructor's cohort using a join code, that instructor can see your attempts, per-element averages, and email address for members of the cohort. Only join cohorts run by an instructor you trust.
9. Third-party services
The Service relies on third parties for hosting, payments, email delivery, and AI scoring — currently Neon, Vercel, Anthropic, Stripe, and Resend. Their terms govern their portions of the Service.
10. Disclaimers
The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or accuracy of AI-generated content. AI scoring may make mistakes.
11. Limitation of liability
To the fullest extent permitted by law, SBAR Practice Coach will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or related to your use of the Service. Our total aggregate liability for any claim arising out of or related to the Service is limited to the greater of $100 or the fees you paid us in the 12 months preceding the claim.
12. Indemnification
You agree to defend and indemnify SBAR Practice Coach against claims arising from your submission of real patient information in violation of these Terms or from your violation of Section 5 (Acceptable use).
13. Termination
You may stop using the Service at any time and delete your account by emailing us. We may suspend or terminate accounts that violate these Terms, that are used fraudulently, or that we are required by law to disable.
14. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law rules. Disputes will be brought in the state or federal courts located in Delaware, and you consent to their jurisdiction.
15. Changes to these Terms
We may update these Terms from time to time. The “Last updated” date at the top of this page will change. Material changes will be announced by email or in-app notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
16. Contact
Questions about these Terms: sbarpractice@gmail.com.